A website, intake, and growth system built specifically for group psychiatric and behavioral health practices — so referrals stop leaking through outdated software and manual intake.
Most behavioral health group practices didn't choose their website, their EHR, and their intake process — they accumulated them, one urgent fix at a time.
Staff re-entering the same patient data by hand — once on the website, again in the EHR.
Multiple providers, one front desk trying to keep up with all of them.
Prospective patients wait with no clear next step — and quietly go looking for someone else.
Patients judge the quality of care by the website first — and an outdated one undersells everything happening inside.
The Front Desk System is growth infrastructure for behavioral health groups — not just a new website. Fix what's most urgent first, then add capability as the practice grows.
A website that actually talks to your practice management system. No more retyping the same patient information twice.
HIPAA-compliant AI tools, selected and set up for your practice, so your receptionists, schedulers, and admins aren't buried under calls and follow-ups.
A monthly system that keeps new patients and referral sources finding you — not just a website that sits still after launch.
For practices ready to fix the entire front desk at once rather than phasing it in piece by piece — website, EHR integration, AI enablement, and growth retainer, built together from day one.
Over the Fold started this system after hearing the same story from practice after practice: growth that outpaced the tools meant to support it. Every phase of the Front Desk System exists because practice owners described exactly this bottleneck — not because it looked good in a proposal.
We work exclusively with group psychiatric and behavioral health practices in New York and New Jersey — typically 5 to 15 clinicians, growing past the point where referrals alone are a reliable growth strategy.
Not a generalist agency running your practice through a template built for plumbers.
Shaped by direct conversations with practice owners about what actually slows them down.
Intake, AI enablement, and growth marketing — designed to work as one connected system.
Start where it hurts most and expand — no all-or-nothing commitment on day one.
“Every fixed intake gap is one more person who finds care instead of falling through it.”
Book a short call. We'll walk through where your current site and intake process are costing you patients — and what the Front Desk System would look like for your practice.